Help Center
Find answers to common questions and learn how to get the most out of ReloSale
Buying
How do I contact a seller?
Click the 'Contact Seller' button on any listing to start a conversation. You can discuss details, arrange meetings, and negotiate directly with the seller through our secure messaging system.
Is it safe to buy on ReloSale?
We recommend meeting in public places, inspecting items before payment, and using secure payment methods. Check seller reviews and profile verification status before making a purchase.
How do I save listings I'm interested in?
Click the heart icon on any listing to add it to your favorites. You can access all saved listings from your profile under 'Favorites'.
Selling
How do I create a listing?
Click 'Post Ad' in the navigation, fill in the details about your item including photos, description, price, and category. Your listing will be live immediately after submission.
How many photos can I upload?
You can upload up to 10 photos per listing. We recommend using clear, well-lit photos from multiple angles to attract more buyers.
How do I edit or delete my listing?
Go to your profile, click on 'My Listings', find the listing you want to modify, and use the edit or delete options. You can also mark items as sold.
Messages
How do I check my messages?
Click on the messages icon in the navigation or go to your profile and select 'Messages'. All your conversations with buyers and sellers are organized there.
Can I block a user?
Yes, you can block users from their profile page or within a conversation. Blocked users cannot contact you or see your listings.
Safety
How do I report a suspicious listing?
Click the 'Report' button on any listing and select the reason for your report. Our team reviews all reports within 24 hours.
What items are prohibited?
Illegal items, weapons, drugs, counterfeit goods, and adult content are strictly prohibited. Review our Terms of Service for the complete list.
How can I protect myself from scams?
Never send payment before receiving an item, meet in public places, verify the item matches the listing photos, and trust your instincts if something feels wrong.
Payments
What payment methods are accepted?
Payment is arranged directly between buyers and sellers. We recommend cash for in-person transactions or secure payment services for remote purchases.
Does ReloSale charge fees?
Basic listings are free. Premium features like promoted listings may have associated fees, which are clearly displayed before purchase.