Effective date: January 31, 2026
This Privacy Policy (hereinafter referred to as "Policy") describes the procedure for collecting, processing, storing, and protecting personal data of users of the ReloSale platform located at: https://www.relosale.com (hereinafter referred to as "Service"). The Policy was developed in accordance with the requirements of Federal Law No. 152-FZ "On Personal Data" of the Russian Federation and the Turkish KVKK law (Personal Data Protection Law).
By using the Service, you agree to the terms of this Policy.
1. Basic Concepts
The following terms are used within this Policy:
- User — an individual who is registered or uses the Service
- Personal data — any information directly or indirectly relating to a specific or identifiable person (data subject)
- Processing — any actions with personal data, including collection, recording, storage, use, transfer, anonymization, and destruction
- Operator — the owner of the ReloSale Service that processes personal data
2. Scope of the Policy
The Policy applies to all users of the Service, including:
- Registered users who post listings
- Visitors who view content
- Users of the mobile and web versions of the Service
3. ReloSale's Role as Data Operator
ReloSale acts as the operator of personal data and is responsible for their processing in accordance with the law. The Operator undertakes not to transfer personal data to third parties without the User's consent, except in cases provided by law.
4. Purposes of Personal Data Processing
We process personal data for the following purposes:
- •Service provision — registration, authorization, posting listings, communication between users
- •Security — prevention of fraud, spam, and illegal activities
- •Service improvement — usage analysis, content personalization, implementation of new features
- •Notifications — informing about messages, changes in terms, promotions
- •Marketing — sending promotional materials (with the User's consent)
- •Fulfillment of obligations — compliance with tax, administrative legislation, and requirements of authorities
5. Sources of Data
We receive personal data from the following sources:
- Direct input during registration or posting listings
- Authorization through third-party services (Google, Apple)
- Automatic collection of technical data (IP address, cookies, device data)
6. Legal Grounds for Processing
Personal data processing is carried out on the basis of:
- User consent (during registration)
- Necessity for the performance of the offer agreement (Terms of Service)
- Legitimate interests of the operator (analytics, security)
7. Data Transfer to Third Parties
We may transfer personal data in the following cases:
- To other users — as part of the public profile and listings
- To service providers — hosting, analytics, technical support
- To government authorities — upon lawful request within law enforcement practice
When transferring data outside the country, we ensure compliance with legislation on cross-border data transfer.
8. Storage Periods
- 8.1. Personal data is stored until the account is deleted by the user or until the expiration of the period established by law.
- 8.2. After account deletion, data is anonymized or destroyed within 30 days, except in cases requiring archiving by law.
9. User Rights
You have the right to:
- 🔹Receive information about the processing of your data
- 🔹Request a copy of your personal data
- 🔹Require correction of inaccurate data
- 🔹Require deletion of personal data (right to be forgotten)
- 🔹Withdraw your consent to processing
- 🔹Restrict data processing in certain cases
- 🔹File a complaint with the data protection authority
- 🔹Opt out of marketing mailings
10. Data Protection Measures
We apply the following protective measures:
- Data encryption during transmission (SSL/TLS)
- Restricting employee access to personal data
- Regular software updates
- Monitoring for suspicious activity
11. Changes to the Policy
- 11.1. We reserve the right to make changes to this Policy.
- 11.2. In case of significant changes, users are notified via email or notifications in the Service.
12. Contact Information
For questions regarding personal data processing, you can contact us:
Company name: ReloSale
Email: privacy@relosale.com
Support: relosale.com/en/contact