Last updated: March 20, 2026
These Listing Rules and Ad Content Requirements (hereinafter referred to as the Listing Rules) set out the mandatory requirements for listings published on the ReloSale platform (hereinafter referred to as the Platform), including requirements for titles, descriptions, photographs, prices, categories, contact details, style, accuracy and timeliness of the information published.
The Listing Rules form an integral part of the ReloSale Terms of Use and apply to all users who publish listings on the Platform, regardless of their status, category, country or method of access.
By publishing a listing on the Platform, the user confirms that they:
Each listing on the Platform must constitute a standalone, genuine and current offer — a sale, rental, provision of a service, job offer, search or exchange — addressed to a specific consumer.
A listing may not be used as:
If, instead of a specific offer, the user promotes a brand, channel, catalogue or general business activity, such a listing may be rejected or removed.
Each listing must describe one specific offer: one item, one property, one service, one vacancy or one request.
It is not permitted to combine the following in a single listing:
Exceptions are permitted only where the Platform interface expressly provides for the placement of complex offers or bundles.
All information in a listing must be truthful, complete and must not mislead other users.
The following is prohibited:
Users are required to keep their listings up to date. If an item has been sold, a service has been provided, a property has been let, a vacancy has been filled or an offer has otherwise become unavailable, the user must:
Retaining outdated listings for the purpose of attracting traffic, collecting contacts or promoting other offers is prohibited.
The listing title must:
The following is prohibited in the title:
The description must be informative, clear and sufficiently detailed to enable the user to form a complete picture of the subject of the listing.
Recommended information depending on the category:
The following is prohibited in the description:
The price stated in the listing must reflect the actual cost of the offer.
The following is prohibited:
If the price depends on variable factors (area, configuration, term, etc.), this must be stated in the description.
A listing must be placed in the correct category, with accurate location details and all mandatory attributes completed.
The following is prohibited:
The Platform reserves the right to change the technical category of a listing if the placement does not match the content.
Photos and videos included in a listing must:
The following may not be uploaded:
For listings in the real estate and vehicles categories, the use of genuine photographs of the property or vehicle is recommended. Renders, visualisations and floor plans are permitted only as supplementary materials and must not replace genuine photos.
The following may not be included in the title, description or photographs of a listing:
Contact details must be provided exclusively through the fields provided by the Platform (phone, email, chat and other communication tools).
ReloSale reserves the right to mask contact details, use protected contacts, masked calls and other tools to safeguard communications.
The following is prohibited:
The Platform independently determines whether a listing is a duplicate, based on a combination of indicators including text, photographs, attributes, contact details and behavioural signals.
Users must correctly indicate their status when publishing listings. A professional seller (business user) is a person who:
The Platform may impose separate requirements on professional sellers regarding verification, status display, publication volume and promotion terms.
A real estate listing must include: property type, transaction format (sale / rental), ownership status or right to publish, address or district, area, number of rooms, lease term and deposit (if applicable), and actual availability of the property.
The following is prohibited:
A listing must describe a specific vehicle, stating the make, model, year, mileage, condition and other mandatory characteristics.
The following is prohibited:
A services listing must contain a clear description of the service offered, the terms of provision and the price.
The following is prohibited:
A job listing must contain a transparent description of the position, duties, working conditions and remuneration.
The following is prohibited:
The content of a listing must be respectful, clear and consistent with generally accepted standards of business communication.
The following is prohibited:
The user must hold the necessary rights to all materials published in a listing, including texts, photographs, videos, logos and other works.
Upon request by the Platform, the user must confirm that they hold the rights to the published materials.
The Platform reserves the right to restrict access to a listing pending the completion of a review if a substantiated complaint of infringement of third-party rights is received.
The use of paid promotion services does not exempt a listing from compliance with these Rules.
The Platform may:
Refunds for paid promotion of a listing removed for a rule violation are not provided unless otherwise required by applicable law.
The Platform may:
Failure to provide the requested documents or information may result in the rejection, restriction or removal of the listing.
A listing may be rejected or removed if it:
If a listing has been rejected, restricted or removed, the user may contact support with a request for the decision to be reviewed.
The Platform may request additional information and documents before reaching a decision.
An appeal does not guarantee that the listing will be reinstated. The final decision is made by the Platform taking into account these Rules, the circumstances and applicable law.
ReloSale may at any time amend, supplement, update or replace these Listing Rules in whole or in part.
The updated version shall take effect from the moment of publication on the Platform. Continued use of the Platform after changes take effect constitutes the user's acceptance of the new version of the Rules.
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