ReloSale Partner and Referral Program Terms

These ReloSale Partner and Referral Program Terms (hereinafter referred to as the Partner Terms) govern the participation of users, affiliates, referrers, agencies, business partners, media buyers, content creators, integrators and other persons in the partner and referral program of the ReloSale platform (hereinafter referred to as the Program, the Platform, ReloSale).

These Partner Terms apply only where ReloSale has granted a person access to the Program. Use of the Platform alone does not constitute participation in the Program and does not give rise to any partner, referral or agency relationship.

The Partner Terms apply together with the ReloSale Terms of Use, Privacy Policy and other Platform documents. In the event of a conflict between the general Terms of Use and these Partner Terms with respect to participation in the Program, these Partner Terms shall prevail unless expressly stated otherwise in a separate agreement.

By joining the Program, using referral links, promo codes, the partner dashboard, API, integration tools or any other elements of the Program, the participant confirms that they have read these Partner Terms, understand their content and agree to comply with them.

The following may participate in the Program:

• natural persons (individuals);
• sole proprietors;
• legal entities (companies);
• advertising or marketing agencies;
• publishers, media-resource owners;
• media partners, bloggers, content creators;
• integrators, technology partners.

To participate in the Program a person must:

• be admitted to the Program by ReloSale;
• comply with these Partner Terms, the Terms of Use and other Platform rules;
• complete verification if required by ReloSale;
• provide payment details and tax information necessary for settlements.

ReloSale reserves the right to deny admission to the Program or reject an application without stating reasons.

The Program may offer the following participation models:

• referral links -- personal links for attracting new users;
• referral codes and promo codes -- unique codes assigned to a participant;
• CPA / CPL / RevShare / hybrid models -- payment per qualifying action, per lead, revenue share or combined schemes;
• agency terms -- special terms for agencies and business clients who attract users or customers;
• white-label / referral / reseller model -- integration of ReloSale services under a partner brand or resale of services;
• partner integrations -- technical integrations via API, widgets, plugins or other tools;
• individual agreements -- separate arrangements documented in writing.

The specific terms, rates, commissions, timeframes and restrictions of each model are set out in the partner dashboard interface, in the offer, in an individual agreement or in other documents provided by ReloSale to the participant.

A qualifying event (target action) may include, in particular:

• registration of a new user on the Platform;
• confirmation of an email address or phone number;
• publication of a first listing;
• completion of verification;
• first payment or purchase of a paid service;
• reaching a specified spending threshold on the Platform;
• activation of a business account;
• any other qualifying event defined by the terms of a specific program or agreement.

ReloSale determines at its sole discretion which actions qualify as target actions and verifies their validity, quality and compliance with the Program terms.

To track referred users and qualifying events ReloSale may use the following attribution methods:

• cookies and local storage;
• referral identifiers (referral ID);
• promo codes and referral codes;
• internal tracking systems;
• server-side attribution;
• product analytics and behavioural data.

ReloSale may apply its own attribution model, including first-click, last-click, multi-touch, assisted conversion and other approaches. The choice of attribution model is made by ReloSale at its sole discretion.

ReloSale data is authoritative for reward calculations. In the event of a discrepancy between the participant's data and ReloSale data, ReloSale data shall prevail.

A reward is credited to the participant when all of the following conditions are met simultaneously:

• the referred user is attributed to the participant in the ReloSale system;
• the referred user is new or meets the eligibility criteria set for the specific program;
• the qualifying event has been completed in full;
• the qualifying event is not erroneous, cancelled, fraudulent or the result of a self-referral;
• the participant and the referred user comply with the Platform rules and the Program terms;
• the attribution was made within the established validity period of the referral link, code or campaign.

ReloSale may apply a hold period, a validation window, a probationary period and other quality verification mechanisms before final confirmation of the accrual.

A reward shall not be credited or shall be reversed in the following cases:

• the referred user already existed on the Platform prior to clicking the referral link or entering the code;
• the referred user is the participant themselves, their affiliate, a linked account or another person acting in the participant's interest (self-referral);
• abuse is detected, including but not limited to: self-referral, multi-accounting, cookie stuffing, fake traffic, bot traffic, incentivised (incent) traffic, brand hijacking, misleading promotional materials, spam, cloaking, fraud and other manipulative practices;
• the referred user registered but did not complete the qualifying event;
• the qualifying event was cancelled, refunded, subject to a chargeback or found to be fraudulent;
• the participant violated advertising-disclosure requirements, intellectual-property rights, brand guidelines, channel restrictions or applicable law;
• anomalous traffic, conversion or registration patterns indicative of violations are detected.

ReloSale may conduct audits at any time and reverse previously credited rewards upon discovery of the circumstances described above.

Program participants are prohibited from:

• sending spam (unsolicited bulk messages) through any communication channel, including email, messengers, SMS, social media, forums and comment sections;
• engaging in brand bidding (purchasing ReloSale branded keywords in paid search), impersonating ReloSale, typosquatting, creating lookalike domains, fake support pages or other resources that imitate the ReloSale presence;
• representing themselves as an employee, representative, official partner or agent of ReloSale unless such status has been confirmed in writing;
• using misleading promotional materials, including non-existent discounts, false guarantees, fake reviews and distorted service terms;
• driving traffic from prohibited sources, using bots, click injection, forced redirects, toolbar traffic, pop-unders without user consent, iframe injections and other technical manipulations;
• violating the rights of third parties, advertising-platform policies (Google Ads, Meta Ads, TikTok Ads and others), data-protection and privacy legislation;
• promoting ReloSale in the context of prohibited content, including adult content, illegal activity, hate speech, extremism, discrimination and other violations.

The participant may use the name, logo, trademarks and other brand elements of ReloSale solely within the scope and in the manner expressly authorised by ReloSale.

When using the brand the participant must:

• comply with the ReloSale brand guidelines;
• use only approved media kits and advertising creatives;
• follow the messaging and design rules established by ReloSale;
• not distort, modify or use the ReloSale brand in ways not approved by the Platform.

ReloSale may at any time prohibit the use of specific materials, promotion channels or approaches, and may require the removal or replacement of promotional materials placed by the participant.

The participant is solely responsible for the payment of all applicable taxes, duties, levies and other mandatory charges arising from the receipt of rewards under the Program, in accordance with the laws of the participant's country of tax residence.

ReloSale may request the following information and documents from the participant in order to process payouts:

• identity documents or company registration details;
• tax identification number (TIN, Tax ID, VAT ID or equivalent);
• bank details or payment-account information;
• an invoice, act of services rendered, self-billing invoice or other settlement document;
• proof of tax residence;
• any other documents required for compliance with applicable law, internal policies or payment-provider requirements.

ReloSale may delay or suspend a reward payout until a complete set of required documents and information has been received.

ReloSale may establish:

• a minimum payout threshold -- a sum below which the reward is not paid out and is carried forward to the next settlement period;
• a settlement schedule -- the frequency of settlements and payouts (weekly, monthly, on request or other);
• a hold period -- a period during which an accrued reward is held pending quality confirmation;
• a rolling reserve -- reservation of a portion of the reward to cover risks for high-risk programs or participants;
• additional checks -- before the first payout, upon a sharp increase in volumes or where signs of anomalous activity are present.

If the amount of accrued rewards does not reach the minimum payout threshold by the end of a settlement period, the funds are carried forward to the next period and accumulated until the threshold is reached.

ReloSale may freeze, withhold, set off or reverse an accrued reward in whole or in part in the following cases:

• signs of fraud, abuse or manipulation by the participant or users referred by them are detected;
• refunds, transaction cancellations, chargebacks or disputes relating to qualifying events for which a reward was credited have occurred;
• the participant has breached these Partner Terms, the Terms of Use or other Platform documents;
• the participant has failed to provide required documents, data or information requested by ReloSale;
• the freeze or withholding is required due to payment restrictions, sanctions lists, regulatory requirements, court orders, enforcement measures or other risk-management circumstances.

ReloSale may at any time at its sole discretion:

• suspend the participant's participation in the Program;
• deactivate the participant's referral links, promo codes and tracking elements;
• revoke access to the partner dashboard, reports and statistics;
• cease crediting rewards;
• terminate participation in the Program in whole or in part.

Termination may be caused by:

• a breach of these Partner Terms or other Platform documents;
• a change in ReloSale's business strategy;
• closure or restructuring of the Program;
• a change in the geographic scope of the Platform;
• regulatory risks, legal requirements or other business circumstances.

Upon termination of participation in the Program the participant must:

• cease using the brand, trademarks, logos and other elements of the ReloSale corporate identity;
• deactivate and remove referral links, promo codes and advertising creatives;
• cease any claims of partnership, affiliation or cooperation with ReloSale.

A final settlement with the participant shall be made only in respect of confirmed, non-withheld accruals not associated with fraud. ReloSale may retain amounts that are subject to a hold period, in a rolling reserve, as well as amounts under review or for which grounds for reversal exist.

Participation in the Program does not create between the participant and ReloSale any relationship of agency, commission, partnership, joint venture, employment, franchise, exclusive representation or any other relationship other than those expressly provided for in these Partner Terms or in a separate written agreement.

The participant may not assume obligations on behalf of ReloSale, enter into contracts, make promises, give guarantees or representations on behalf of ReloSale, or otherwise act as a representative of the Platform unless expressly agreed in writing.

To the maximum extent permitted by applicable law, ReloSale shall not be liable for:

• indirect losses, loss of profits, loss of revenue, loss of clients, loss of data, damage to the participant's business reputation;
• interruptions, failures, temporary unavailability or discontinuation of the Program, the partner dashboard, tracking systems or other infrastructure elements;
• changes to attribution models, reward rates, limits, geographic scope, advertising rules, participation terms or other Program parameters;
• decisions, actions or omissions of third parties, including advertising platforms, banks, payment systems, tracking services, browsers, operating systems and devices, that may affect the operation of tracking, attribution or payouts.

Nothing in these Partner Terms excludes liability that cannot be excluded under applicable law.

ReloSale may at any time amend, supplement, update or replace these Partner Terms in whole or in part.

The updated version shall take effect from the date of its publication on the Platform or from such other date as expressly stated in the document.

Continued participation in the Program after changes take effect constitutes the participant's acceptance of the new version of the Partner Terms.

Individual terms agreed with a participant under a separate agreement may take precedence over the general Partner Terms to the extent expressly covered by such individual agreement.